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By Mario Vilchis, owner, Vilchis Hardwood Floors. Working in Durham since 2009. Most of the water-damaged floors we see in Durham didn’t start with a storm. They started with a dishwasher hose, a toilet supply line, a water heater, a fridge line, or a washing machine upstairs. The leak gets found, someone shuts the water … Water-Damaged Floors After a Leak: The First 48 Hours and What NC Homeowners Insurance Usually Covers

By Mario Vilchis, Owner & CEO of Vilchis Hardwood Floors & Tile The call usually starts the same way. Somebody walks across their living room, feels a ridge under their foot that was not there last month, and calls us convinced they bought a bad floor. Almost never is the product the problem. In the … Laminate Buckling, Peaking, or Gapping in a Durham Home? What Caused It and What the Repair Costs

By Mario Vlichis, owner of Vilchis Hardwood Floors Updated May 2026 The biggest thing people get wrong about hardwood floors in North Carolina is treating them like furniture. They aren’t. They’re alive. They move with the seasons, the way trees do, just slower and quieter. Once you understand that, taking care of them gets a … How to Maintain Hardwood Floors in North Carolina: A Seasonal Guide for Triangle Homeowners